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Frequently Asked Questions

After signing up, an email will be sent to the address you provided. The email will contain an access code. On the Login page, provide your email address and the access code to login.

Yes. The access code expires 30 days after being generated. If you attempt to login with an expired access code, a new one will automatically be sent to your email address. You can then login with that new code for the next 30 days before the process repeats.

To request a new access code, navigate to the New Code page. After entering the email address tied to your account, a new access code will be sent. This new code will expire 30 days after requesting it.

If you are having an issue with the VPAT application, please contact us at [email protected].