Support
Please feel free to contact us for support!
VPAT Support
[email protected]

About Vicom Infinity

Vicom Infinity combines world-class IT products and uncompromising service to help each customer successfully transform its IT environment. As an IBM Premier Business Partner offering mainframe solutions to business, we have a simple philosophy for transforming IT functionality: Combine proven technology with the infinite possibilities of innovative thinking. Everything we do at Vicom Infinity supports that philosophy, along with these three critical objectives:

  1. Provide our customers with sophisticated IT solutions, through world-class IT products and uncompromising service.
  2. Lead customers through an information technology transformation with "no impact" on their business operations.
  3. Nurture an employee atmosphere of growth and innovation that, in turn, benefits our client base.

The results are powerful solutions, based on IBM System z mainframe servers, which fully integrate with critical business applications. These systems serve as a solid foundation for just about any application, including the ever-increasing demands of e-business, cloud computing, Big Data and all of the other megatrends that are driving business and IT today and for the future.
Our expertise in providing processing solutions for high-availability environments ensures that we develop each IT transformation seamlessly. Each solution that we architect, implement and support is customized to the unique needs of that specific customer. In particular, we are widely known and highly respected for our expertise in optimizing legacy investments while introducing new technologies and capabilities.
We also pride ourselves on the longstanding relationships we have developed with our clients and partners. The Vicom Infinity team understands that becoming your trusted partner begins with understanding your organization, your challenges, your business drivers and your goals. It means considering investments you've made over the years in technology and in people. And, it means having the flexibility to deliver the value you need, when and how you need it, under terms that are comfortable to you.
With Vicom Infinity as your trusted partner, you can be confident that you'll derive value not only from our experience and expertise, but also from the innovative technologies and advanced capabilities of our business partners. It's part of our commitment to every client's success.
We'd welcome the opportunity to work with your organization...


Frequently Asked Questions

After signing up, an email will be sent to the address you provided. The email will contain an access code. On the Login page, provide your email address and the access code to login.

Yes. The access code expires 30 days after being generated. If you attempt to login with an expired access code, a new one will automatically be sent to your email address. You can then login with that new code for the next 30 days before the process repeats.

To request a new access code, navigate to the New Code page. After entering the email address tied to your account, a new access code will be sent. This new code will expire 30 days after requesting it.

If you are having an issue with the VPAT application, please contact us at [email protected].